How many times have you answered the same exact question for employees?
PlanYear just announced an AI assistant to answer employee questions 24 hours a day and 7 days a week. PlanYear learns your clients benefits programs and your best practices. Every answer is drafted using resources like your employer-specific plan documents and internal documentation.
Here’s what this means for you:
-You get source-cited answers to employee questions down to the exact page - speeding up your team’s response times and improving your service level offering.
-You can now deflect repetitive questions so your account team can focus on higher-value work.
-Onboarding is easier for your group’s employees: new hires can self-service questions, and get answers fast.
-The AI assistant can answer questions related to all benefits, even including things like company policies, PTO, parental leave, wellness, 401(k) and more.
Register now!