Many firms still translate benefits guides one guide at a time with per-word pricing and long turnaround times. This causes teams to scramble to get ready for open enrollment and increases servicing costs.
One of the strengths of large language models is that they are highly capable of understanding and generating language. This lends itself nicely to translation, however the benefits industry speaks a language of its own.
In order to solve the translation problem for benefits, we built a solution that is fluent in both Spanish translation and in benefits translation. With a click of a button, translate your entire suite of employee communications to Spanish. No extended wait times, no consulting fees.
How It Works
Upload benefit documents once, and Planyear’s document intelligence automatically builds a branded, interactive portal that can be viewed in English or Spanish. Consultants and HR teams save hours of manual guide creation while employees get a clear, modern way to explore their benefits with personalized plan recommendations, provider search tools and comprehensive details on all their benefits and related company policies.
Export professional PDFs, one-pagers, or PPTs in one click. Support open enrollment, recruiting, and onboarding without duplicating effort and offer a Spanish-language translation for multi-lingual workforces.
Better Service, Lower Costs
Historically, bilingual support was prohibitively expensive and time consuming. Service excellence was reserved for high-revenue clients - a straightforward calculus of resource allocation against revenue generation. This dynamic fundamentally shifts when offerings such as Spanish-language materials become available without incremental cost or hours of work per guide. The traditional ROI constraints dissolve, making premium service levels economically viable for every one of your clients.
As we continue to see high renewals this year, there’s a premium being put on service levels to help reduce churn risk. Offering Spanish benefits communication for every group gives you another service differentiation strategy without adding to your bottom line.
Molly Presson brings 10 years of experience in benefits and health tech to her role as VP of Commercial at PlanYear. A strategic leader with a passion for solving complex challenges, Molly has a proven track record of driving growth and innovation in high-performance teams. Prior to joining PlanYear, she held senior positions at several leading benefits innovators such as Omada Health. Her customer-centric approach and deep industry knowledge make her a valuable asset in PlanYear's mission to drive efficiency for brokerage firms while elevating the client experience.
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