What is an Agency Management System?

An agency management system (AMS) is a software solution that is designed specifically for insurance agencies and brokerages to manage their daily operations more efficiently. The system typically includes a range of tools and features that help insurance agents and brokers to streamline their processes, reduce manual paperwork, and improve the overall efficiency of their business.

An AMS typically includes features such as customer relationship management (CRM), policy administration, accounting, reporting, and marketing automation. It allows insurance agents and brokers to manage their client data, track their policies, and handle commissions, among other tasks.

Some AMSs also offer additional features such as e-signature, document management, and integration with other third-party systems such as carrier websites and rating engines.

Some of the key functions of an AMS may include:

Client Management: An AMS allows agents to manage customer contact information and track their interactions with them, including emails, phone calls, and meetings.

Policy Management: The system allows agents to create, track and manage policies for their customers, including renewals and cancellations.

Document Management: An AMS provides a centralized location for agents to store and access policy documents, claims forms, and other important documents.

Reporting: The system allows users to generate reports on key performance indicators (KPIs), such as sales performance and customer retention.

Integration with Third-Party Systems: An AMS can integrate with other third-party systems, such as accounting software, marketing automation, and quoting systems.

Overall, an agency management system can help insurance agencies to improve their productivity, increase revenue, and enhance customer service by providing a centralized platform for managing all aspects of their business.

Is PlanYear an Agency Management System?

In short, no! PlanYear is a full lifecycle benefits solution. 

Unlike traditional agency management systems, PlanYear is collaborative, integrated and streamlined in order to drive operational efficiency and increase revenue.

Want to elevate your employee benefits experience? Schedule a demo of the PlanYear full-lifecycle benefits solution.